{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across Canada on orders of CAD 100 or more; a flat CAD 30.00 delivery charge applies below that. Orders are handled in 24 to 48 hours and delivered in 5 to 7 days.",
    "content": "Shipping Last updated 14 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Where we deliver We deliver to addresses in Canada only. All prices on this site are in Canadian dollars. What delivery costs Delivery is free on orders of $100 or more. Below that, a flat $30.00 delivery charge applies. The charge is shown in your basket before you pay. Every order is sent with tracking. How long it takes We handle and pack orders within 24 to 48 hours. Delivery then takes 5 to 7 days, so allow about a week from placing your order to it arriving. Delivery time can vary by location. Tracking You will receive an email with a tracking number once your order has shipped. We do not have a tracking number before the parcel is collected, so it cannot be sent any earlier. Once you have your tracking number, you can follow your parcel on our order tracking page. Separate packages For practical reasons, items in the same order may be sent in separate packages and may arrive on different days. If part of your order has arrived and you are unsure about the rest, email us and we will check it for you. If your order is late or does not arrive Please email us at theteam@modernlight.store with your order number. Our Refunds & Returns page explains what we do if an order does not arrive, and the rights you may have under the law in your province or territory. Questions before you order If you need an order by a particular date, email us at theteam@modernlight.store before you buy. We will tell you honestly whether it is possible. We aim to reply within one business day. Our delivery partners",
    "url": "https://modernlight.store/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Canadian consumer protection law applies to every order, and nothing on this site limits the rights it gives you when goods are faulty, damaged, not as described or not delivered. Change of mind is our own policy rather than a legal right, and we give you 15 days. Return postage is yours on a change of mind and ours if the item arrived damaged or faulty.",
    "content": "Refunds & Returns Last updated 14 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. If you are not happy with your purchase, we are here to help. This page explains how returns, refunds and cancellations work when you buy from Modern Light Company. Your rights under the law come first In Canada, consumer protection is mainly set by each province and territory. Nothing on this page limits any right you have under the consumer protection and sale of goods laws where you live. Examples of those laws are Ontario's Consumer Protection Act, 2002, Quebec's Consumer Protection Act, British Columbia's Business Practices and Consumer Protection Act and Alberta's Consumer Protection Act. Several provinces also give you a right to cancel an internet or distance sale in some situations. Examples are where the seller did not give you the information the law requires, or where goods are not delivered within 30 days of the promised delivery date (or within 30 days of your purchase if no date was given). Those rights apply in addition to our own policy below. Changing your mind There is generally no automatic cooling-off period for an online purchase in Canada. Our change-of-mind return is our own policy, and it gives you 15 days from the day your order is delivered. A change-of-mind return covers reasons like these: You changed your mind. You found a better price. The item does not fit your space. You no longer need it. You ordered the wrong item. What we need for a change-of-mind return You contact us within 15 days of delivery. The item is unused and in its original packaging. You have the receipt, order confirmation or other proof of purchase from this website. We cannot accept returns of items bought from other retailers. A change-of-mind return that does not meet these conditions will not be accepted. None of this affects your rights when an item is faulty, damaged or not as described. Postage and refunds on a change of mind You pay the return postage. Please use a tracked shipping service and send the item back to the warehouse your order was sent from. We will give you the address. You can choose an exchange or a refund. A refund covers the price you paid for the item. If you paid a delivery charge on the original order, that charge is not refunded on a change-of-mind return. We do not take any other deduction from your refund. Faulty or damaged items If an item arrives faulty, damaged, not as described or with parts missing, please tell us straight away. We will put it right at no cost to you, with a repair, a replacement or a refund as the law requires. We pay the return postage. We may ask for your order number and photos of the item and its packaging. Photos help us sort things out quickly and take the matter up with the courier. Wrong item sent If you receive something different from what you ordered, please tell us straight away. We will send the right item or give you a refund, and we pay the cost of returning the wrong one. Order not received If your order does not arrive, please tell us straight away. We will look into it with the courier and send a replacement or give you a full refund, including any delivery charge you paid. How to start a return Email theteam@modernlight.store with your order number and a short note about the problem or your reason for returning the item. Please contact us before you send anything back, so the return is matched to your order. We aim to reply within one business day. For a change-of-mind return, send us the tracking details once the parcel is on its way. Refunds We process your refund 24 to 48 hours after the returned item arrives and has been checked. The refund goes back to your original payment method, such as your card or PayPal account. If you prefer, we can hold it as store credit for a future order. Your bank or payment provider may take a few more business days to show the refund on your statement. Cancelling an order You can cancel any order free of charge before it is dispatched. Orders are usually packed within 24 to 48 hours, so please contact us as soon as you can, ideally within 12 hours of ordering. Once an order has been dispatched, it can no longer be cancelled this way. You can return it under our change-of-mind policy instead. This does not affect any right to cancel that the law in your province or territory gives you. If you are not happy with how we handled it Please see our Complaints Handling Policy . Contact us If you have any questions about returns and refunds, email us at theteam@modernlight.store .",
    "url": "https://modernlight.store/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Modern Light Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 14 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. This Privacy Policy explains how Caruso Consulting Co Ltd , trading as Modern Light Company (\"we\", \"us\" or \"our\"), collects, uses, shares and protects your personal information when you visit modernlight.store or buy from us. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the provincial privacy laws that apply. Examples of those laws are Quebec's Act respecting the protection of personal information in the private sector, and the Personal Information Protection Acts of Alberta and British Columbia. If you have any questions about this policy or your information, email the person responsible for privacy at theteam@modernlight.store or call +66 98 391 3877 . Information We Collect We only collect the information we need to run our store and look after you. This may include: Information you give us : your name, delivery and billing address, email address and phone number when you place an order, and anything you write to us by email, through our contact form or in our chat assistant. Order information : what you ordered, when, and what you paid. Payment information : handled by our payment providers, Stripe and PayPal, on their own systems. We do not receive or store your full card number. Information collected automatically : such as your IP address, browser and device type, the pages you view and the site that referred you. Analytics information is only collected if you accept analytics cookies. Consent We collect, use and share your personal information with your consent, or where the law allows or requires it. When you place an order, you consent to us using your information to complete and support that order. You can withdraw your consent at any time, subject to legal or contract limits. If you do, we may not be able to complete an order or provide some services, and we will tell you if that is the case. How We Use Your Information To process and deliver your orders and provide customer support. To send order confirmations and delivery updates. To send marketing emails, but only if you have agreed to receive them. To improve our website, products and service. To prevent fraud and keep our store secure. To meet our legal and record-keeping obligations. Marketing Emails We only send marketing emails if you have given your consent, in line with Canada's Anti-Spam Legislation (CASL). Every marketing email includes an unsubscribe link. If you unsubscribe, we will stop sending you marketing emails. We will still send emails about orders you place. Cookies & Analytics We use cookies and similar technologies to keep the site working and, with your consent, to understand how the site is used. Cookies fall into a few broad categories: Essential cookies : needed for core functions, like keeping items in your basket and remembering your cookie choice. Analytics cookies : Google Analytics, which helps us see how visitors use the site. It only loads if you accept analytics cookies. Advertising cookies : we do not currently use advertising cookies. If that changes, they will only be set if you accept them. Our Cookie Policy explains each type and how to change your choice. You can also block or delete cookies in your browser settings. Blocking some cookies may affect how parts of the site work. Service Providers We Use We share personal information only as needed to run the store. The service providers we use are: Payments : Stripe and PayPal, which process your payment. Email delivery : a service that sends our order confirmations and replies to your messages. Order records : a secure cloud database where we keep records of orders. Hosting : the provider that hosts and serves this website. Analytics : Google Analytics, only if you accept cookies. Chat widget : a third-party chat assistant on our website. If you use it, what you type is processed by that provider. Delivery : the couriers who deliver your order, who receive your name, delivery address and contact details. We require these providers to protect your information and use it only to provide their services to us. We do not sell your personal information. We may also disclose information where the law requires it. Information Stored Outside Canada We and our service providers, including those listed above, may store, access or process your personal information outside Canada. When that happens, your information is subject to the laws of the country where it is held, and it may be accessed by the courts, law enforcement or national security authorities of that country. Data Retention We keep personal information only as long as we need it for the purposes in this policy, including our legal, accounting and record-keeping requirements. When it is no longer needed, we securely delete it or make it anonymous. Your Rights You have the right to: Ask what personal information we hold about you and how we have used and shared it. Ask for a copy of that information. Ask us to correct information that is wrong or incomplete. Withdraw your consent, including to marketing emails. Ask us to delete your information. This does not include information we must keep for legal, administrative or security reasons. Depending on where you live, provincial privacy law may give you further rights. To make a request, email us at theteam@modernlight.store . We will respond within the time the law requires. If you are not satisfied with how we have handled your information, you can complain to the Office of the Privacy Commissioner of Canada at priv.gc.ca . If you live in a province with its own private sector privacy law, such as Quebec, Alberta or British Columbia, you can also contact the privacy regulator in your province. Data Security We use reasonable technical and organisational safeguards to protect your information, including encrypted connections at checkout. No method of sending or storing information online is completely secure, but we work to keep your information safe. If a privacy breach creates a real risk of significant harm to you, we will notify you and report it as the law requires. Children's Privacy Our store is intended for adults. We do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us so we can remove it. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new \"last updated\" date. Contact Us Caruso Consulting Co Ltd, trading as Modern Light Company Canada administration: 240 Richmond St W, Toronto, ON M5V 1V6, Canada Registered address: Suite 36, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Tax ID: 0765554000332 Email: theteam@modernlight.store International call centre: +66 98 391 3877",
    "url": "https://modernlight.store/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Modern Light Company.",
    "content": "Terms & Conditions Last updated 14 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. These Terms & Conditions apply when you use modernlight.store and when you buy from us. The website is operated by Caruso Consulting Co Ltd , trading as Modern Light Company (\"we\", \"us\" or \"our\"). By using the website or placing an order, you agree to these terms. Please read them carefully. Your consumer rights Nothing in these terms limits any right you have that cannot lawfully be excluded under the consumer protection and sale of goods laws of your province or territory. If any part of these terms conflicts with those laws, the law applies. Who can use the website By using this website, you confirm that you are at least 18 years old, or the age of majority in your province or territory if that is higher. If you are younger, please use the website only with a parent or legal guardian. Use of the Website We give you a limited, personal licence to use this website for shopping. You may not transfer this licence, and we can withdraw it if you break these terms. When you use the website, you agree that you will not: Use it in any way that breaks the law. Upload or send anything that contains viruses or other harmful code. Post anything that is unlawful, threatening, defamatory, obscene or discriminatory, or that infringes someone else's rights. Try to gain unauthorised access to our systems, or interfere with how the website works or its security. Copy, sell, modify, reverse-engineer or otherwise exploit the website or its content, or use it for another business, without our written permission. Give false information or pretend to be someone else. If we give you a login for any part of the website, please keep your login details safe. Tell us straight away if you think someone else has used them. All content on this website, including the Modern Light Company name, logo, product images and text, belongs to us or our licensors and is protected by intellectual property laws. It is for your personal, non-commercial use only. Products & Descriptions We take care to describe our products accurately, including materials, sizes and specifications. Product photos are for illustration, and colours and finishes can look slightly different on different screens. Installation & Electrical Safety Hardwired light fittings, such as most chandeliers, pendants, ceiling lights, wall lights and vanity lights, must be installed by a licensed electrician in line with the electrical code that applies where you live. Solar and plug-in products can be set up by you. Please follow the instructions that come with them. Before you buy and before installation, please check the voltage and other specifications on the product page. If anything is unclear, ask us first. Pricing All prices are in Canadian dollars. We work to make sure prices are correct when they are published. If we find a pricing error in an order you have placed, we will contact you before dispatch to ask whether you want to go ahead at the correct price. If you do not, we will cancel the order and refund you in full. Ordering Important ordering and delivery information for orders from modernlight.store . Order processing. Once your payment has cleared, orders are usually handled within 24 to 48 hours. Contacting us. You can email us about your order. We aim to reply within one business day. Delivery times. For full details, see our shipping page . Orders & Purchase Terms When you place an order, you are making an offer to buy. A contract is formed when we confirm and dispatch your order. We may refuse or cancel an order, for example when stock is not available, when we suspect fraud, or when we believe the order breaks the law or these terms. If we cancel an order you have paid for, we will refund you in full. Please give us accurate delivery and contact details. We are not responsible for delays or failed deliveries caused by incorrect details you gave us. Payment & Security Payment is taken at checkout through our secure, encrypted payment providers. We do not store your full card details. Your order is processed once payment is approved. Shipping, Returns & Cancellations Delivery times, where we deliver, and our full return, refund and cancellation terms are set out on our Shipping and Refunds & Returns pages. Those pages form part of these terms. Limitation of Liability To the extent permitted by law: Our total liability for any claim connected with an order is limited to the amount you paid for the products that the claim relates to. We are not liable for indirect or consequential losses, or for loss of profit, data or opportunity. We provide the website \"as is\" and do not promise it will always be available, uninterrupted or free of errors. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be excluded or limited under the law that applies to you. Some provinces and territories do not allow certain limits on liability, so some of the limits above may not apply to you. Our Limited Liability Indemnity page gives more detail. Governing Law These terms are governed by the laws of the province or territory in Canada where you live, and by the federal laws of Canada that apply there. Nothing in these terms stops you from bringing a claim in the courts of your province or territory. Changes to These Terms We may change the website and update these terms from time to time. The version published on this page when you place an order is the version that applies to that order. Questions about these terms? Email theteam@modernlight.store or call +66 98 391 3877 . Our team is happy to help. Contact Us Caruso Consulting Co Ltd, trading as Modern Light Company Canada administration: 240 Richmond St W, Toronto, ON M5V 1V6, Canada Registered address: Suite 36, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Tax ID: 0765554000332 Email: theteam@modernlight.store International call centre: +66 98 391 3877",
    "url": "https://modernlight.store/terms-and-conditions/"
  }
}